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Transforming housing compliance:
Hear how North Star Housing drove innovation with Dynamics 365 and Power Platform_

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On-demand

Learn how North Star Housing transformed their housing compliance process_

In a sector where meeting stringent compliance regulations is a towering responsibility, Social Housing landlords bear huge responsibilities. From ensuring gas safety and carbon monoxide checks to upholding standards against damp and mould, the burden of regulatory compliance is ever-present.

Hear how North Star Housing Group leveraged a solution built on the Power Platform and Dynamics 365 to transform their approach to compliance and enhance community service to set a new standard in housing management.

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Following how North Star Housing made the move to a Dynamics 365 environment powered by the Redkite compliance module, this webinar offers insight to the following themes:

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Building the business case_

Understand the critical factors that influenced North Star's choice to overcome legacy system limitations and transition from Capita Open House to Microsoft Dynamics 365. And learn more about the strategic tech adoption process which led them to choose Dynamics 365 over solutions like Salesforce or AWS.

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Exploring practical applications of the compliance module_

Discover the real-world application of managing compliance processes within Dynamics 365 and Power Platform. Learn about its impact on efficiency, reporting, and compliance management as well as it's integration with Power Platform and the broader Microsoft stack.

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Embracing a culture and innovation in technology implementation_

Learn how North Star's values shaped its technology implementation. And how they strategically fostered a culture of innovation by ensuring employee and stakeholder buy-in at every stage of their journey. 

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Driving decision-making with AI and data_

See how enhanced data management and AI integration have empowered Northstar to make informed decisions, streamline processes, and focus on future growth. And, find out how North Star leverages AI to achieve time-saving and a Reurn on Investment.

 

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Meet your hosts, Sarah and Sean_

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Sean Lawless_
Assistant Director of Technology & Innovation.

Sean is pioneering the transformation of housing management through innovative digital strategies. His leadership spans from exploring robotics in housing to developing IoT devices and in the topic of this webinar overhauling legacy housing management systems and adopting Microsoft Dynamics. With a keen focus on leveraging emerging technologies, to ensure a bright future of enhanced efficiency and connectivity.

Sarah McRow_
Head of Housing Operations. 

Sarah McRow stands at the forefront of integrating Dynamics 365 into the housing sector, boasting over a decade of experience. Sarah has led her team in developing industry-specific solutions, while remaining hands-on with the technical aspects of over 15 Dynamics CRM implementations. Her dual passion for Microsoft Dynamics and the Redkite solution and the housing sector is driven by a conviction in Redkite's transformative power, enhancing service levels for staff and residents alike.

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Why choose Infinity Group?

Infinity Group is a leading managed Microsoft Partner in the UK, offering technology services, solutions, and managed services. Our mission is to create a more productive and secure way of working by helping organisations do more for less across Dynamics 365, Microsoft 365 and Azure.

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