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Unlock the full potential of your Field Service Operations with Copilot and AI

Discover how Dynamics 365 Field Service Copilot transforms challenges into opportunities.

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On-demand

Learn how Microsoft Copilot can help optimise workflow, enhance decision-making, and drive operational efficiency

Are your field resources facing the daunting task of scrambling to access crucial customer and technical information across several systems?

Is legacy technology working against your employees in their efforts to provide agile, responsive, and customer-centric service delivery?

In this webinar we'll walk you through the new features within Field Services Copilot and how they can be used to drive efficiency across your field service operations.

Sign up to receive access to this on-demand webinar.

 

In this webinar, we'll demonstrate how Dynamics 365 Field Service and Microsoft Copilot can help you navigate challenges, manage intricate job details and ensure optimal resource allocation and realtime communication;

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Save time scheduling with Copilot and AI

How to use Copilot to summarise work orders straight from Microsoft Teams. Gain real-time oversight of field engineers and discover streamlined scheduling for optimal efficiency. 

 

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Using natural language

Using Copilot to take natural language inputs to update granular work order details, simply by describing what they have done. 

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Enhanced Communication_

Foster clear, two-way communication between field and office teams with new updates to remote assist. 

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Field Service Outlook add-in

Discover how AI and Copilot in Microsoft Outlook can be used to optimise work order creation in D365 Field Services and responding to the customer within 5 clicks. 

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Key updates to Field Service Copilot

Hear first-hand about all the updates from the latest release of Field Services Copilot and how it can integrates across D365 and Microsoft 365. 

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Copilot in action_

Understand how Copilot uses natural language processing to update backend system and run work orders. 

More happy clients that we've helped transform with Microsoft technologies

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Why watch?_

Microsoft found that 65% of frontline workers are optimistic that AI will help them in their jobs. Watch today for insights into revolutionising your field service management using Dynamics 365 Field Service's latest AI features. Learn from real-world examples and best practices to enhance your team's efficiency and customer satisfaction.

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Why choose Infinity Group?

Infinity Group is a leading managed Microsoft Partner in the UK, offering technology services, solutions, and managed services. Our mission is to create a more productive and secure way of working by helping organisations do more for less across Dynamics 365, Microsoft 365 and Azure.

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