The Intelligent Housing Provider: solving today's challenges with data, AI and automation_

When: 20th August (09:30–13:30) • Location: The Shard, London • Seats: Limited to 20

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Awaab's Law: What's Next?_

Awaab's Law: What's Next?_

Understand what's changing, what action is required, and how to prepare before the next phase of regulation takes effect.
Register your interest
Discuss with Microsoft_

Discuss with Microsoft_

Get Microsoft's latest housing strategy, roadmap and view on the future of technology in the sector.
Register your interest
AI, Data & Automation in..

AI, Data & Automation in Action_

See how housing providers are using technology to reduce pressure, improve response times and stay ahead of compliance demands.
Register your interest
The Future of BRIKHousing_

The Future of BRIKHousing_

Be among the first to see upcoming product enhancements and AI capabilities designed to tackle housing challenges with greater speed and precision.
Register your interest
Awaab's Law: What's Next?_
Understand what's changing, what action is required, and how to prepare before the next phase of regulation takes effect.
Register your interest
Discuss with Microsoft_
AI, Data & Automation in..
The Future of BRIKHousing_

Agenda_

 

09:30 – 10:00 | Registration, Coffee & Networking

10:00 – 10:15 | Welcome & Opening Remarks. Presenter: Infinity Group

Explore the key challenges and opportunities shaping the future of social housing and how new tech is helping providers deliver more for their communities.

 

10:15 – 10:40 | Microsoft Housing Technology Update. Presenter: Microsoft

Discover the latest innovations from Microsoft and how advancements in AI, data, automation and cloud technologies are transforming the way housing providers operate, empowering teams to work smarter and respond faster.

10:40 – 11:10 | Hazard’s Part 2: Preparing for Awaab's Law Phase Two. Presenter: IG - Product & Development Team

With the next phase of Awaab’s Law approaching, learn what housing providers need to do now to ensure compliance, improve hazard management processes and protect residents. 

11:10 – 11:25 | Refreshment Break

11:25 – 11:45 | BRIK by BRIK - Guest presenter.

Wandle and Infinity Group are driving housing transformation with a modular Microsoft Dynamics 365 approach. By implementing CRM, Rents, Complaints, Repairs and Compliance modules, Wandle is improving resident services, governance and data quality while reducing delivery risk. The session will show how each BRIK builds on the last to create a scalable roadmap for continuous improvement, with ASB planned as the next phase.

11:45 – 12:45 | Beyond Housing Management: The Connected Housing Platform. 

Explore how integrating people, processes, data and technology creates a more intelligent housing provider, enabling better decision-making, streamlined operations and enhanced resident experiences.

 

12:45 – 13:30 | Lunch & Final Networking

Leave with fresh ideas, practical takeaways and meaningful connections that can help shape your organisation's next steps.
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Your expert facilitators_

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Kevin Butterworth

Infinity Group    Housing Specialist
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Sarah McRow

Infinity Group    Head of Housing Sales
Microsoft (2)@4x (7)

Microsoft

Speaker   
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Wandle Housing

Speaker   

Event agenda_

9.30 am - 10.30 am | Registration and networking breakfast_

Enjoy a welcome breakfast and get the chance to talk to our ISV partners before we kick off the day.

 

10.30 am - 10.50 am | Opening keynote: Who we are and where business is going_

We’ll introduce ourselves as your Microsoft partner: our history, mission, and how we empower businesses like yours with Microsoft solutions.

 

10.50 am - 11.10 am | Hear from our clients_

Hear real-world, practical applications of Dynamics 365 from our clients and the tangible business benefits they’ve achieved.

 

11.10 am - 11.30 am | Mid-morning break_

Take a break and grab a refreshment.

 

11.30 am - 12.20 pm | Microsoft keynote_

Microsoft will share its vision for the future, the evolution of Business Applications, and Microsoft’s continued investment in AI and automation. They'll also explain how Dynamics 365 and Power Platform can help you innovate and maintain a competitive edge and give an exclusive look at what’s coming for Business Applications.

 

12.20 pm - 1.00 pm | Break and networking lunch_

Enjoy a cold buffet-style lunch and visit our ISV partner stands.

 

1.00 pm - 3.00 pm | Afternoon breakout sessions with our experts_

Break off for 20-25-minute sessions with our experts. These sessions run in parallel and are repeated across the afternoon for flexibility. Session tracks: Industry focus, enhancing customer relationships, operational efficiency, and scalability.

 

3.00 pm - 3.20 pm | Afternoon break_

Take a break and grab a refreshment.

 

3.20 pm - 4.00 pm | Closing session: ask our expert panel_

Ask open questions to a panel of Infinity group experts, Microsoft and our ISV partners.

 

Register now >

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Join us at The Shard_

In-person event with Microsoft

Connect with the industry and overcome the key challenges you are facing today.

Location: The Shard, 32 London Bridge Street, SE1 9SG

Date: 20th August 2026

Time: 09:30 AM – 13:30 PM 

Limited places available. Register now to secure your place.