eBook

Guide to service design_

Extend the capabilities of your IT team with tailor-made outsourced services.

IT is the backbone of any modern organisation. Yet, many businesses lack the resource needed to thrive - leading to them leveraging outsourcing to fill capacity gaps. However, outsourcing is most effective when it's completely aligned to your goals, in a process known as service design.

In our eBook, you will discover:

  • Why service design is crucial to maximum ROI from outsourced IT services
  • The process behind designed tailored services
  • What service design might look like for your business

Download your copy of the report to understand how effective service design can turn your IT into a strategical move that boosts capacity and futureproofs your business.

Services designed by experts_

Every IT service we offer is designed by experts, who have done it hundreds of times before. They know what they're talking about because they've lived and breathed it.

“The risk is simple: standing still means falling behind. If businesses don’t optimise IT, they expose themselves to security risks, frustrated and efficiency issues. Your competitors are investing in their IT; doing the same allows you to streamline costs, boost productivity and grow faster.”

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Adam Johnson

Head of Infrastructure, Modern Work and Security Sales at Infinity Group

"Many IT processes now require bespoke skills, which can make resourcing challenging and costly, especially when you start to factor the ongoing training and reliance on resourcing to cover sick leave and holiday cover. Outsourcing alleviates this, giving access to specialist, highly skilled support to fill gaps."

Headshot - Nathan Sheppard

Nathan Sheppard

Head of Service Delivery at Infinity Group

Discover the role of service design in your IT efficiency_

Push your goals forward with carefully crafted IT services.

Download your free copy
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Find out more about service design_

As a leading Managed Service Provider, we've worked with businesses for years to fill resource gaps, finetune their IT processes and strengthen their infrastructures with bespoke services, tailored to their needs.

In this eBook, you'll discover:

  • How we work with businesses like yours to craft services
  • Questions to consider to ensure your services are aligned
  • The benefits of service design over standardised packages

 

Download the eBook to learn how you can overcome capacity gaps and fuel effective IT.