Research report

The State of Business IT Report 2025_

Does your business have the IT resource it needs to perform and compete?

Business IT needs to address more needs than ever - from user support and maintenance to cyber security and innovation. But the data suggests most organisations do not have the resource they need to stay ahead and drive efficiency in a rapidly evolving landscape. 

Our key findings include:

  • 72% of businesses report needing extra IT resource
  • 59% struggled to fill IT vacancies
  • 58% feel their IT is reactive rather than proactive

Left unaddressed, under-resourcing will harm cost-efficiency, competitive advantage, resilience to threat and operational productivity.

Download your copy of the report to understand how your business aligns with the challenges other organisations are facing, with practical tips for solving them.

Uncover actionable advice_

Hear from Infinity Group experts about the steps you need to take now to avoid long-term IT disaster.

“The risk is simple: standing still means falling behind. If businesses don’t invest in IT, they build up technical debt, exposing themselves to security risks, frustrating staff by not providing the tools they need to do their jobs properly and missing out on efficiency gains. Aligning budget to IT is tough, but businesses need to consider their competitors, who are investing. Investment in tech such as AI, automation, and business continuity allows them to streamline costs elsewhere, boost productivity, and grow faster stealing a march on the rest.”

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Adam Johnson

Head of Infrastructure, Modern Work and Security Sales at Infinity Group

"In this hyper-evolving digital world, choosing not to actively invest in IT isn't a cost-saving measure, it's a business-limiting decision. Staying ahead and securing your business’s future requires continuous, strategic IT investment. This will help you to keep up – and even lead the pack – as IT needs and 
technologies change.”

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Rob Young

CEO of Infinity Group

Understand the key challenges facing business IT today_

Access up-to-date insights from real businesses and apply lessons learned to your IT

Download your free copy
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Download the report and discover how to navigate modern IT challenges_

As a leading Managed Service Provider, we've worked with businesses for years to fill resource gaps, finetune their IT processes and strengthen their infrastructures,

In our report, you'll discover:

  • Real data from businesses like yours
  • Exploration into the challenges most affecting organisations
  • Expert insights from IT thought leaders
  • Practical steps to alleviate your IT challenges

 

Download the report to learn how you stack up against other businesses when it comes to IT, and avoid falling into the same traps.