Win more deals with Dynamics 365 Sales_

D365 Sales gives your team a single, intelligent platform to manage relationships, track opportunities, and forecast revenue with confidence. We implement it around how you sell.  

Your implementation is only as good as the partner behind it. This is who you'd be working with:
  • One of only 12 independently owned Microsoft Partners globally recognised as a Cloud Solutions Partner, with designations across Dynamics 365, Azure and Microsoft 365. 
  • Proud to be 1 of only 10 UK partners in Microsoft's Inner Circle.
  • Experienced across sectors and organisation sizes from mid-market to enterprise. 
  • UK-wide support with offices across the country. 

As a trusted Microsoft Solutions Partner, Infinity Group designs and delivers Dynamics 365 Sales implementations that aligns with your sales processes, not the other way round. 

Whether you're replacing a legacy CRM, migrating from Salesforce, or starting from scratch, we'll help you build a system your team will actually use. 
BC-Winner - V1

We’re Microsoft Partner of the Year for Dynamics 365 Business Central!

We’re delighted to announce Infinity Group has won the Dynamics 365 Business Central 2025 Microsoft Partner of the Year Award.

The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

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Why are businesses switching to Dynamics 365 Sales?

Most CRM problems aren't about the data. They're about adoption, visibility and process. Sales teams working across spreadsheets, email threads and disconnected tools lose deals not because they're bad at selling, but because the system is working against them.

Dynamics 365 Sales changes that. It brings your pipeline, activity, forecasting and customer history into one place. With Copilot AI that helps your team prioritise the right accounts, draft communications faster and spend more time selling. 

We'll map your current sales process, identify where the gaps are, and configure D365 Sales to fit the way your team actually work.

Get in touch
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Our Dynamics 365 Sales services_

We offer flexible solutions tailored to your needs.

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    CRM implementation & configuration_

    Set up D365 Sales to match your sales process from day one.

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    We don't apply generic templates.

    We start with a discovery of your pipeline stages, team structure, reporting needs and integrations, then configure the system to reflect how your business actually sells.
    From opportunity management to quote generation, everything is built around your workflow.

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    Copilot AI & productivity enablement_

    Help your team sell smarter with built-in AI assistance. 

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    We enable and configure Microsoft Copilot within D365 Sales so your team can automatically summarise meetings, get relationship health insights, prioritise leads with predictive scoring, and draft follow-up emails.

     

     All without leaving your CRM.

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    Data migration & CRM consolidation_

    Move cleanly from your existing CRM without losing history or momentum.

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    Whether you're migrating from Salesforce, HubSpot, Dynamics 365 on-premise, or a patchwork of spreadsheets, we manage the full migration process.
    Mapping, cleansing, transforming and validating your data so nothing is lost and your team hits the ground running.

Ready to build a CRM your sales team will actually use?

Talk to our D365 Sales specialists and find out what's possible for your business.

Book a free discovery call_
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Microsoft Dynamics 365 Sales FAQs_

We've answered some of the most common questions we get asked below. If you're still looking for answers or ready to get a call in to discuss your requirements in more depth, please get in touch.

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What is Dynamics 365 Sales?

It's Microsoft's intelligent CRM platform for managing the full sales cycle, from lead capture through to closed deals. It includes pipeline management, AI-powered insights, forecasting, email tracking, and integration across the Microsoft ecosystem.

How does it compare to Salesforce?

D365 Sales offers comparable (and in many areas superior) functionality at a lower total cost of ownership, particularly for organisations already using Microsoft 365 or Azure. The native integration with Teams, Outlook and Power Platform is a significant advantage. We can walk you through a direct comparison if that's useful.

Can we migrate our data from our existing CRM?

Yes. We handle migrations from Salesforce, HubSpot, Dynamics on-premise, and other systems. We'll cleanse and map your data before migration so you move over clean, structured records.

Will our sales team actually use it?

Adoption is the most common CRM failure point, and it's why we take it seriously. We configure the system around your team's real workflow, run hands-on training, and provide post-go-live support to make sure usage sticks.

Does it include AI features?

Yes. Microsoft Copilot is built into D365 Sales and covers meeting summaries, relationship insights, lead scoring, and email drafting assistance. We'll help you configure and enable the features that will have the most impact for your team.

We would love to hear from you_

Whether you're evaluating your options, ready to get started, or just want to understand what a project could look like, we're here to help.
We can work together to:

  • Understand your current sales processes and the gaps holding your team back.
  • Evaluate your existing CRM and data landscape. 
  • Recommend the right D365 Sales configuration for your organisation. 
  • Deliver a phased implementation with minimal disruption.
  • Provide ongoing support, training and optimisation after go-live.