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Why clients choose Microsoft Dynamics_
Microsoft Dynamics 365 is one of the market leading business management platforms. Its comprehensive suite of specifically designed business applications enable your organisation to grow and transform to meet the needs of your customers and capture new opportunities.
As an accredited Dynamics 365 partner, our specialist Dynamics 365 consultants implement all the Dynamics 365 applications including Sales, Field Services, Project Operations and Customer Insights.
Benefits of Microsoft Dynamics 365 as your CRM_
The list of D365 benefits is endless so let's start with our top 3 for now.
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Enhanced customer engagement_
Personalise interactions and build stronger relationships with your customers.
By using Microsoft Dynamics as your CRM you get a platform which provides a comprehensive view of your customers, enabling personalised experiences through detailed customer insights and real-time data.
This allows you to anticipate customer needs, tailor solutions, and offer proactive support. -
Streamlined business processes_
Automate repetitive tasks and centralise operations for greater efficiency.
Microsoft Dynamics 365 enables businesses, like yours, to automate routine processes, reducing manual workload and minimising errors. With features like workflow automation, AI-driven insights, and seamless integrations, your teams can focus on value-added tasks.
Its centralised platform consolidates customer data, sales pipelines, and service management, ensuring smoother and more effective operations. -
Microsoft Dynamics 365 offers the flexibility and scalability needed to support your business at every stage of growth.
Its modular design allows you to start with the features you need and expand as your requirements evolve. Whether adding tools for marketing, customer service, or analytics, the platform adapts to your changing needs, helping you stay competitive without requiring a full system overhaul.
Unlock the potential of Microsoft Dynamics 365_
Build loyalty, drive meaningful growth.
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Microsoft Dynamics 365 CRM FAQs_
We've answered some of the most common questions we get asked below. If you're still looking for answers or ready to get a call in to discuss your requirements in more depth, please get in touch.
Microsoft Dynamics 365 CRM is a cloud-based platform that helps businesses manage customer relationships and optimise sales, marketing, and service processes. It includes modules such as Sales, which helps teams manage leads and close deals, Customer Service, which streamlines case management and support, Marketing, which enables personalised campaigns and lead management, Field Service, which enhances scheduling and support for field teams, and Customer Insights, which provides valuable data to improve customer engagement. These integrated modules can be customised to suit business needs and scaled as the company grows.
Yes, Dynamics 365 is highly customisable, offering flexible modules that can be tailored to meet your business needs. Whether you're in sales, marketing, customer service, or field service, each module can be adjusted to your industry and workflow. With options for custom fields, integrations, and automations, the platform allows businesses to personalise their CRM experience and scale it as they grow.
Absolutely. Dynamics 365 integrates seamlessly with other Microsoft tools like Office 365, Teams, and Power BI, enhancing collaboration and productivity.
It also connects with a wide range of third-party applications, allowing businesses to unify their systems, streamline workflows, and ensure all departments have access to the same up-to-date data.
Dynamics 365 full licences start at £53.40. Additional apps (attach licences) then start from £16.40. There are education, government and charity discounts for licences, and different apps have different pricing. Some are priced per user per month, but others are priced per tenant per month.