AI for Professional Services: Roundtable_
In-person event | Executive Boardroom at Microsoft Paddington, London
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Small roundtable discussion_
Small roundtable discussion_
Join a closed-door roundtable discussion on AI maturity within Business Applications, practical use cases, and get your next steps in AI.
Surpass generic use cases and make AI real for your business.
Discuss with Microsoft_
Discuss with Microsoft_
Get first-hand insight from Microsoft on AI, Copilot agents and agentic AI.
Ask questions specific to your business needs.
Hear from your peers_
Hear from your peers_
Hear how other businesses are applying AI to transform their business models.
Explore challenges, mindsets and experiences across the Professional Services sector with Microsoft at your beck and call.
Network with the experts_
Network with the experts_
Enjoy a networking breakfast and lunch with like-minded business leaders, Microsoft and our experts.
Your AI roadmap_
Your AI roadmap_
Determine your readiness, start your business audit and get your roadmap to AI success with us as your top 1% Microsoft partner.
Who should attend_
Who should attend_
This event is designed for the Professional Services sector. Focusing on AI and use cases for application in Business Applications.
For the list of job roles, see FAQs.
Small roundtable discussion_
Join a closed-door roundtable discussion on AI maturity within Business Applications, practical use cases, and get your next steps in AI.
Surpass generic use cases and make AI real for your business.
Discuss with Microsoft_
Get first-hand insight from Microsoft on AI, Copilot agents and agentic AI.
Ask questions specific to your business needs.
Hear from your peers_
Hear how other businesses are applying AI to transform their business models.
Explore challenges, mindsets and experiences across the Professional Services sector with Microsoft at your beck and call.
Network with the experts_
Enjoy a networking breakfast and lunch with like-minded business leaders, Microsoft and our experts.
Your AI roadmap_
Determine your readiness, start your business audit and get your roadmap to AI success with us as your top 1% Microsoft partner.
Who should attend_
This event is designed for the Professional Services sector. Focusing on AI and use cases for application in Business Applications.
For the list of job roles, see FAQs.

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Agenda_
09:00 AM – 9:30 AM: Networking breakfast (optional)
09:30 AM – 9:45 AM: Welcome and introduction: Copilot and its role in the Microsoft Business Applications ecosystem
9:45 AM – 10:15 AM: Spotlight on: Microsoft's investment in AI, data and Business Applications to drive profitability in Professional Services
10:15 AM – 11:00 AM: Live demos: Ensuring AI maturity starts with ensuring your ERP, CRM, and data are in good shape
11:00 AM – 11:45 AM: Roundtable discussion: Forward-looking at the future of AI in your critical front-office and back-office processes
11:45 AM – 12:00 PM: Coffee break
12:00 PM – 12:30 PM: Actual use cases for autonomous agents to improve process and efficiency across the business
12:30 PM – 13:00 PM: Closing: Q&A and your actionable roadmap on how to use AI to allocate resources more effectively
13:00 PM: Networking lunch with Microsoft, Infinity Group and industry peers
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Your expert speakers
As the Modern Work leader for the UK business, Nick manages solutions for flexible work, including Microsoft Viva, Windows 365, and Surface hardware innovations.
Recognised for his leadership, technological insight, and understanding of consumer and commercial needs, Nick has extensive experience in commercial business leadership, field sales and marketing, and global product marketing and management.

Nick Hedderman
UK Channel Lead at Microsoft
Declan is the Dynamics 365 Customer Engagement Presales Solution Architect for Infinity Group. Working across all CE modules, including Sales, Customer Insights, Customer Service, Field Service and Project Operations, Declan provides our presales engagements, including identifying and driving business value, customer discovery assessments, product demonstrations and solution scoping.
In his role, Declan strives to look at the wider Microsoft technology stack to ensure proposed solutions drive maximum value for our customers.

Declan Knight
Presales Solution Architect at Infinity Group
Tristan Shortland is the Chief Innovation Officer within Infinity Group. Taking the lead on thought leadership and Infinity Group’s product and technology strategy, Tristan is also involved in strategic customer engagements, helping clients to envision a future technological state with an ROI backed business case and change programme.
More recently, Tristan has been helping unlock opportunities for utilising AI within Infinity Group and its clients.

Tristan Shortland
Chief Technology Officer at Infinity Group
Event agenda_
9.30 am - 10.30 am | Registration and networking breakfast_
Enjoy a welcome breakfast and get the chance to talk to our ISV partners before we kick off the day.
10.30 am - 10.50 am | Opening keynote: Who we are and where business is going_
We’ll introduce ourselves as your Microsoft partner: our history, mission, and how we empower businesses like yours with Microsoft solutions.
10.50 am - 11.10 am | Hear from our clients_
Hear real-world, practical applications of Dynamics 365 from our clients and the tangible business benefits they’ve achieved.
11.10 am - 11.30 am | Mid-morning break_
Take a break and grab a refreshment.
11.30 am - 12.20 pm | Microsoft keynote_
Microsoft will share its vision for the future, the evolution of Business Applications, and Microsoft’s continued investment in AI and automation. They'll also explain how Dynamics 365 and Power Platform can help you innovate and maintain a competitive edge and give an exclusive look at what’s coming for Business Applications.
12.20 pm - 1.00 pm | Break and networking lunch_
Enjoy a cold buffet-style lunch and visit our ISV partner stands.
1.00 pm - 3.00 pm | Afternoon breakout sessions with our experts_
Break off for 20-25-minute sessions with our experts. These sessions run in parallel and are repeated across the afternoon for flexibility. Session tracks: Industry focus, enhancing customer relationships, operational efficiency, and scalability.
3.00 pm - 3.20 pm | Afternoon break_
Take a break and grab a refreshment.
3.20 pm - 4.00 pm | Closing session: ask our expert panel_
Ask open questions to a panel of Infinity group experts, Microsoft and our ISV partners.
FAQs
We've answered some of your frequently answered questions.
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This event is designed for individuals looking to understand Agentic AI and use cases for application in Business Applications. It includes keynotes and open discussions tailored for the Professional Services industry.
The event is ideal for, but not restricted to, professionals in the following job roles: CEO, CIO, CISO, CTO, COO, IT Director, Head of IT, Director of Operations, Head of Operations.
Yes, this event is free. Limited places available. Register now to secure your spot.
A roundtable event is a discussion format where participants share ideas on a specific topic.
Microsoft and Infinity Group will be there on the day, along with your industry peers.
The event format encourages equal participation and open dialogue. These events are great for networking and collaborative problem-solving.
Spaces are limited to a maximum of two per company and will be confirmed on a first-come, first-served basis. Additional guests must register separately to secure their spots.
Yes, breakfast and lunch will be provided alongside refreshments throughout the day. If you have any dietary requirements, please let us know at hello@infinitygroup.co.uk
By car
There is very limited parking available at Microsoft. Parking at Kingdom Street will be provided on a first-come, first-served basis, bookable through facilities. Please contact reception.
The closest NCP car park is in London Street, which is off Praed Street.
Another NCP car park is located at Colonnades - Porchester Terrace, Bayswater, London, W2 1AA (Phone: 020 7221 8020). Car Parking is also located on Church Street and Bishops Bridge Road (Opening Hours: 08:00-20:00 hrs, Mon - Sat, closed Sun).
By tube
Paddington is served by the Circle, District, Bakerloo, and Hammersmith & City Underground lines.
By bus
Local bus route numbers 7, 15, 23, 36 and 436 all go to Paddington Station.
By train
Paddington Station is a major international transport hub with Heathrow Airport just 15 minutes away on the Heathrow Express.
By foot
From Paddington Station: Walk along Platform 8 about 100 metres and up the right-hand set of steps. Turn right along the walkway following the Paddington Central signs that leads you alongside a towpath with the canal on your right. Before you reach the footbridge over the towpath, turn left between two large buildings.
From Bishops Bridge: Sheldon Square can be accessed directly from Bishops Bridge.
From Little Venice: Walk towards Paddington Station along the towpath following the Paddington Central signs.
From Harrow Road: Walk across the new pedestrian bridge alongside the Porteus Road subway and the Travis Perkins Yard into the development.
For more advice on how to get to Microsoft, see here.
There is very limited parking available at Microsoft. Parking at Kingdom Street will be provided on a first-come, first-served basis, bookable through facilities. Please contact reception.
The closest NCP car park is in London Street, which is off Praed Street.
Another NCP car park is located at Colonnades - Porchester Terrace, Bayswater, London, W2 1AA (Phone: 020 7221 8020). Car Parking is also located on Church Street and Bishops Bridge Road (Opening Hours: 08:00-20:00 hrs, Mon - Sat, closed Sun).
Join us at AI for Professional Services: roundtable_
Small roundtable discussion with Microsoft, Infinity Group and your industry peers
Join a closed-door roundtable discussion on AI maturity within Business Applications, practical use cases, and get your next steps in AI.
Surpass generic use cases and make AI real for your business.
Location: Executive Boardroom at Microsoft, London
Date: Thursday, 29th May 2025
Time: 08:30 AM – 13:00 PM [BST]
Limited places available. Register now to secure your place.